Frequently asked questions
How quotes, product codes and prices work on this site.
Quotes and prices
Why are prices not shown?
Prices are given on request. Pricing depends on quantity and the options you choose, so we reply to each request with a written offer.
How do I request a quote?
Open a product and choose Request a quote, or type a product code in the quote form on the home page. On the quote page you can add more products, change quantities and send your details. We reply by email.
Can I ask for several products in one request?
Yes. Add as many products as you need to one quote request, each with its own quantity.
Do I need an account to request a quote?
No. You can send a quote request without signing in.
Where can I ask about delivery and payment?
Write your question in the notes of your quote request, or send it from the contact page.
Products
Where do I find the product code?
Every product has a code such as P-4M-001. It appears under the product name on the product page and on each product card. You can search by code too.
Can I add optional accessories?
Some products list optional accessories on the product page. Tick the ones you need and they go into your quote request with the product.
Can a bed be made to other dimensions?
Some models can. Where the manufacturer offers this, the product page says that dimensions and angles can be customized on request. Add the sizes you need to the notes of your quote request.
Who makes the products?
The catalogue includes hospital furniture made by Promek Medical in İzmir, Türkiye.
Using the site
Which languages is the site in?
English, Arabic, German and Russian. Switch language from the header or the footer.
Still have a question? Contact us